Privacy Policy

1. Who we are

Brassford is a business consulting practice operating from 27 Naebkehardt Road, Hua Hin, Prachuap Khiri Khan 77110, Thailand. For the purposes of this policy, Brassford is the data controller responsible for personal data collected through this website. Contact for data matters: [email protected].

2. What data we collect

When you use the contact form on this website, we collect the following information you choose to submit:

• Full name (required)
• Email address (required)
• Phone number (optional)
• Message content (optional)

We also collect standard technical data through the operation of this website, which may include IP address, browser type, referring page, and pages visited. This data is collected in aggregate and is not linked to individual identities.

3. How we collect data

Data is collected through the following means:

• The contact form on our homepage, when you choose to submit an enquiry
• Cookies and similar technologies — see our Cookie Policy for details
• Web analytics tools (if enabled), which collect anonymised usage data

Legal basis for processing

We process your personal data on the following legal bases under Thailand's Personal Data Protection Act B.E. 2562 (PDPA):

• Consent — for optional communications and analytics cookies
• Legitimate interest — to respond to an enquiry you have submitted
• Contractual necessity — where data is required to fulfil an engagement you have agreed to

Data retention

Enquiry data is retained for up to 24 months from the date of submission, unless you request earlier deletion or an engagement leads to a continuing relationship with a longer retention requirement. Anonymised analytics data is retained in aggregate form without time limit.

4. How we use your data

Personal data submitted through the contact form is used solely for the following purposes:

• To respond to your enquiry
• To discuss and arrange a consulting engagement, if relevant
• To manage the administrative aspects of an ongoing engagement

We do not use personal data for unsolicited marketing communications. If you would like to receive occasional updates from Brassford, this would be a separate opt-in.

Data sharing

We do not sell, rent, or share your personal data with third parties for commercial purposes. Data may be shared with service providers who support the operation of this website (such as hosting providers), under contractual obligations that restrict their use of the data.

5. Data protection measures

We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, or disclosure, including:

• HTTPS encryption for all data transmitted through this website
• Restricted access to submitted enquiry data, limited to staff who need it to respond
• Secure hosting with reputable providers
• Periodic review of data handling practices

In the event of a data breach that is likely to result in risk to individuals, we will notify affected parties and, where required, the relevant supervisory authority, within the timeframes prescribed by applicable law.

6. Cookies

This website uses cookies to support basic functionality and, where consent is given, to understand how visitors use the site. You can manage cookie preferences at any time through our Cookie Policy page, which includes functional controls to adjust your settings.

7. Your rights

Under Thailand's Personal Data Protection Act B.E. 2562, you have the following rights in relation to your personal data:

• Right to access — to request a copy of the personal data we hold about you
• Right to rectification — to request correction of inaccurate or incomplete data
• Right to erasure — to request deletion of your personal data, subject to legal obligations
• Right to data portability — to receive your data in a structured, machine-readable format
• Right to object — to object to processing carried out on the basis of legitimate interest
• Right to withdraw consent — at any time, for processing based on consent
• Right to lodge a complaint — with Thailand's Personal Data Protection Committee

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Third-party links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and this policy does not cover them. We encourage you to review the privacy policies of any external sites you visit.

9. Children's privacy

This website is directed at adults and at businesses. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently received data from a minor, please contact us at [email protected] and we will take steps to delete it promptly.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the Last Updated date at the top of this page. Continued use of this website after changes are posted constitutes acceptance of the revised policy.

11. Contact

For questions about this Privacy Policy or to exercise your data rights:

Brassford
27 Naebkehardt Road, Hua Hin, Prachuap Khiri Khan 77110, Thailand
Email: [email protected]
Phone: +66 32 615 4287